DCB Bank Limited Conducting Walk-In for Customer Care Associate
The company of DCB Bank Limited Conducting Walk-In for Customer Care Associate. If you are a fresher and looking for the job then go through the following details.
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- Role: Customer Care Associate
- Role Category: Sales Support
- Salary: INR 2,50,000 – 2,75,000 P.A.
- Functional Area: Sales, Retail, Business Development
- Employment Type: Permanent Job, Full Time
- Industry: Banking / Financial Services / Broking
- Sales and Telecaller support
- Strong Communication
- Experience in cross-selling various banking products would be an added bonus
- Open to work on Sundays and Bank holidays
- Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees)
- A confident and determined approach
- Ability and desire to sell
- Languages: English, Hindi,(Telugu/Tamil/Kannada)
- 12 th Pass/ Any Graduate
- Experience with call centers / BPOs preferred/ BANKS
- Handle inquiries on new products/communications launched by a bank.
- Cross Sell Banking Products based non Goal sheet.
- Ensure end to end resolution and provide customer satisfaction on every call
Outcalling customers whenever required and follow up to take queries to closures.
- Handle Inbound Calls from customers Query Handling pertaining to their bank account and loans, etc.
- Handle Customer Query / Complaints of Banks Customers
- Date: 9th January – 11th January
- Time: 10 AM
- Venue: DCB Bank Limited 8-2-120/84, 2nd floor, Jyothi Majestic, Banjara Hills, Hyderabad-500034 Ph. No – 040-67414646
Kindly carry below-mentioned documents:-
4.Intermediate marks memo
5.Graduation/Post Graduation consolidated marks memo
6. Graduation/Post Graduation Provisional certificate
7. Job Experience – Current Company Relieving Letter or Payslip, please
Send this mail to any of your friends who are interested in this opening.
DCB Bank Limited
DCB Bank Limited is a private sector scheduled commercial bank in India. It has a network of 328 branches. and around 540 ATMs in the country. It offers products to individuals, small and medium businesses, rural banking and mid-corporates across the branch network.
DCB Bank also serves a client base of NRI customers from over 100 countries across the world. DCB NRI Banking offers very attractive Fixed Deposit interest rates in the country. This is obviously a much-appreciated facility. Moreover, DCB NRI Customers can open a DCB NRI Account from anywhere in the world. A prospective customer only needs to log on the Bank’s website, access the NRI open an account section and simply fill and submit online. The Bank’s NRI Customer Service team available 24 Hours all through the year then reaches out to the customer to complete the account opening process.
The Aga Khan Fund for Economic Development (AKFED) is the promoter of the Bank with around 15% stake. Public shareholding under the Resident Individual category is approximately 39.4%. The Bank received the Scheduled Commercial Bank license from the Reserve Bank of India on 31 May 1995.
Recruiter Name: Richa Gopalia
Contact Company: DCB Bank Limited