ITC Ltd Hiring Front Office Executive
ITC Ltd Hiring Front Office Executive interested candidates can go through the details given below.
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- Role: Lobby/Duty Manager
- Role Category: Front Office/Customer Care
- Salary: INR 2,75,000 – 3,75,000 P.A.
- Employment Type: Permanent Job, Full Time
- Industry: Travel / Hotels / Restaurants / Airlines / Railways
- Functional Area: Hotels, Restaurants
- Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests.
- Assists in VIPs arrival departure in absence of guest relation officers.
- Checks cleanliness of the lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
- Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Executives or the guests.
- Assists in sending guest messages or faxes.
- Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release room blocked because of no-shows
- Assists in handling room lock problems.
- Prepares and checks for VIPs arrival and escorts guests to rooms.
- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
- Operates the front office computer system in order to assist front office attendants.
- Checks group department, fit and ensure switchboard makes appropriate wake-up calls.
- UG –Diploma – Any Specialization, Hotel Management, BHM – Hotel Management
- PG – Post Graduation Not Required
- Doctorate – Doctorate Not Required
Company Profile :
It is a part of Rs.15000 Crore ITC Group which has interests in FMCG, Hospitality, Paper, Packaging, Foods, Information Technology etc. ITC Welcomgroup is the hotel division of ITC which owns/ operates over 70 hotels in India. The premium hotels of the Welcomgroup Hotels have a Marketing tie-up with Starwood Hotels of USA. Welcomgroup offers excellent career growth to its employees through its World.